An Engaging - Effective - Committed Workforce

Office Developers, Owners & Operators

We help make smart, hyper-local amenity investments that attract and retain long-term workplace tenants.

Employees

We discover the barriers to productivity and well-being.for employees, and offer solutions to foster a more engaged workforce..

Employers

We help executives reimagine an environment and culture that will support productive, healthy, engaged employees, and fiscal sustainability.

People look for places where they feel like they matter. Do the people in your workplace feel that way? 

Relationships matter – to businesses, customers, partners and coworkers. Working at home saves companies money and may help retain talent in the short term. But it doesn’t strengthen connection to colleagues, companies or brands without a thoughtful strategy to attract, engage, and retain..

Call them your ‘team’, ‘tribe’, ‘people’, or ‘community’; it’s a gift to find where you fit.

What makes us different: When executives make significant investments without inviting the people they are designed to please to participate, money is wasted and investments fall short of their potential. By discovering what will truly be appreciated and valued, 20Chairs begins a process that simplifies how clients satisfy and retain people.

Communities are powerful. Yet the time-tested strategies that help communities evolve can be overlooked as a business solution. 20Chairs is changing that, by bringing these systems to help companies to attract, retain and sustain the most valuable - and often unrecognized - communities in their workforce.

The 20Chairs process reveals hidden solutions that elevate satisfaction and experience. When our clients offer a distinct and valuable workplace, people engage and stay, creating prosperity and sustainability.

When we met a real estate leader with a vision to turn his WORKPLACE into a COMMUNITY… 

We applied 20 years of experience engaging employees, changing behaviors, growing business, and delighting audiences to co-create a workplace that attracts people... and keeps them coming back.

Today, 20Chairs continues to provide insights, solutions, and systems for progressive leaders who want actionable strategies that positively impact satisfaction, productivity, and profitability. We consistently reveal data that surprises and our clients and introduce innovative solutions that yield strong returns.

20Chairs is an allegory that illustrates how we help clients. Philosopher Bertrand Russell noticed when you put an object in the center of a room with 20 people seated around it, each person sees it differently depending on their vantage point. Each of these views are equally valid, important… and incomplete by themselves.

That’s where our engagements begin. We start by inviting people to share their workplace perspectives with us, which makes it possible for clients to more fully understand what will attract, retain and satisfy.

We don’t put all the responsibility on our clients to ‘make things better' though. We enroll groups of stakeholders that cooperate to enrich the workplace experience long after our work is done.

Why 20? In cultural anthropology when a group reaches 20 people, it either organizes, or becomes unsustainable and disbands. That’s hard to remember though. If you can remember we ask a lot of questions - like the game 20 Questions - that makes it easier to remember.

Photo by Daniella Mone